In addition to the Arlo, I also have a night owl system. I lock the column on my bike, as well as a Xena alarm lock on the front disk. A motion sensor inside my Harley trailer. I also logged into my wife's IPhone and got the same results. That is what I did at the request of the Arlo customer service due to a base station reset. Therefore, if you have that functionality, do not uninstall.
They stated that Arlo has done away with the notification settings. I did speak with customer service for over 48 minutes. I have an android and last week was the first time that I uninstalled and reinstalled the Mobile app. I’m starting to look at other systems now and will probably sell Arlo and go with another system. May I pay someone to allow me to go back to the previous version of firmware?
I depend on Arlo and need the ability to set my notifications for security purposes. Last night and the night before there were two guys trying to break into my trailer and Arlo did not wake me up. The new default sound does not wake me up. Probably about 9 times in the last year Arlo has woken me up and saved my storage shed, my vehicle, my Harley trailer and once my house from being broken into. I’m an older guy, but I have non-lethal rounds in my shotgun. I live in what they call 'The War Zone', a very bad part of Albuquerque, N.M. When I was sleeping I would use Pure-Bell which would wake me up. However, the last firmware removed my ability to set the notifications! When I was at work I would use the non-intrusive Click.
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